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Empathy, the ability to understand and share the feelings of another, is increasingly recognized as a pivotal leadership trait. In an ever-evolving business landscape, leaders who exhibit genuine empathy are better equipped to connect, inspire, and drive their teams towards success. But how exactly does empathy shape leadership dynamics? How can it be harnessed to foster stronger relationships, improved decision-making, and a more inclusive work environment? As part of this series, we had the pleasure of interviewing Dr. Angela Butts Chester.
Excerpt from interview with Cynthia Corsetti
Based on your experience and research, can you please share “5 Ways Empathy Will Affect Your Leadership”?
1 . Building Trust and Rapport: Empathy is a powerful tool for building trust and rapport with your team. When you show genuine concern for your employees’ well-being, it fosters a sense of safety and belonging.
Imagine one of your team members is going through a difficult personal situation. Instead of solely focusing on work-related matters, you take the time to listen to their concerns and offer support. Your empathetic response not only helps the employee but also strengthens their trust in your leadership.
2 . Enhancing Communication: Empathetic leaders are skilled communicators. They listen actively and understand the perspectives of others, which leads to more effective and open communication within the organization. During a team meeting, a member expresses concerns about a project’s direction. Instead of dismissing their thoughts, you empathize with their viewpoint, ask for more details, and work together to find a solution. This approach encourages open dialogue and problem-solving.
3 . Fostering Inclusivity: Empathy plays a key role in promoting diversity and inclusivity. As a leader, you can create an inclusive work environment by understanding the unique challenges and needs of your team members. You notice that women in your organization are struggling with work-life balance, particularly due to caregiving responsibilities. To address this, you introduce flexible work arrangements and family-friendly policies, demonstrating empathy for the challenges many women face in their professional and personal lives.
4 . Conflict Resolution: Empathy helps in resolving conflicts and disagreements more effectively. By understanding the emotions and perspectives of those involved, you can mediate conflicts and reach mutually beneficial solutions. Two team members are in a heated dispute over a project’s direction. Instead of taking sides, you meet with each of them separately, empathizing with their concerns. You then facilitate a constructive dialogue where both parties feel heard and understood, ultimately finding common ground and a resolution.
5 . Inspiring and Motivating: Empathetic leaders have the ability to inspire and motivate their teams. When your team members feel that you genuinely care about their success and well-being, they are more likely to be engaged and motivated. In a challenging period, you notice that your team is feeling demotivated. You take the time to have one-on-one conversations with each member, understanding their individual needs and concerns. By providing tailored support and encouragement, you rekindle their enthusiasm and drive to excel.
Join Dr. Angela Chester as she shares parts of her interview with Cynthia Corsetti via podcast.
This will be a 5-part series with a new highlight each week.
To read the full feature interview visit: Authority Magazine.
Website:
Instagram: https://www.instagram.com/drangelachester
Facebook: https://www.facebook.com/drangelachester
LinkedIn: https://www.linkedin.com/in/drangelachester
Twitter:
Samantha Kozuch, founder of the million-dollar e-commerce business The Maniscripting Journal.
Samantha has experienced over a decade of transformations and changes in her life during her entrepreneurial career which started right after she graduated college. She is an ex-influencer and social media business coach now running an e-commerce business while teaching others how to step into the power and create their reality truly.
Samantha has also been featured on The Today Show, Oxygen, VH1 and more
Website: https://maniscripting.com/
Instagram: https://www.instagram.com/iamsamanthakozuch/
Facebook: https://www.facebook.com/SamanthaKozuch/
LinkedIn: https://www.linkedin.com/in/samanthakozuch/
Twitter: https://twitter.com/SamanthaKozuch
🎧 Listen to her success story on your favorite platform or our main page: Spreaker
H.A. Mitchell is a children's book author and a survivor advocate. She writes stories that inspire young readers to overcome challenges and find hope in difficult situations. Her books feature diverse characters who face realistic problems and learn to cope with courage and compassion.
H.A. Mitchell is also passionate about raising awareness and supporting survivors of sexual abuse, as she herself is a survivor of childhood trauma. She hopes that her books can help other survivors heal and reclaim their power.
Mitchell is one of PASSIONAIRE Magazine's Inspiring Women of 2023.
SOCIA MEDIA
Amazon: Author's page
🎧 Listen to her success story on your favorite platform or our main page: Spreaker
When Marshalee Patterson left high school and started working, she thought she was cursed. She would look at her life and compare it with some of her high school friends who seemed to be achieving the things she wanted. That is—marriage and kids.
That desire led her to seek things her own way and not wait on God and it resulted in many shameful and painful experiences that she hid from everyone. She struggled to forgive herself and to also embrace God’s mercy, thinking she wasn’t deserving because of her
weakness to the flesh. She felt cheap and not good enough.
Years later God revealed his plan for her life and it was to write books; books that would bring healing and deliverance to people’s lives. Each book she wrote she realized had a theme and that they were drawing from her own past experiences- the same past she wanted to stay hidden and buried. But as she wrote each book she saw herself healing from
whatever trauma mentioned in that book. It was then that she realized, as shameful and painful as her past was, that God had a plan for it. They were the blueprint for her stories, experiences readers can relate to and the process through which God carried her to find healing and deliverance was how her readers would as well.
Marshalee Patterson is a Christian Fiction Author of life-changing books that have spiritual warfare and romance. Her goal is to see her readers gain the advantage of how to be victorious against satan’s tactics and exposes some of the devices he uses.
She is a lover of nature and its tranquillity. She finds nature refreshing and peaceful. She loves different cultures, especially Spanish, which she feel makes us learn to appreciate ours a little more in areas where we have been ungrateful or unappreciative. She loves salsa
music very much and dances it well too. She is a proud Jamaican.
Visit: marshaleepatterson1.wixsite.com/christianbooks
SOCIA MEDIA
Instagram: @authormarshaleepatterson
Amazon: Author's page
YouTube: @marshaleepatterson7
Pinterst: @MarshaleePattersonBooks
Facebook: @authormarshaleepatterson
🎧 Listen to her success story on your favorite platform or our main page: Spreaker
Mahryah Shain is the CEO of the California-based company, More Hair Naturally, the world leader in all-natural topical stem cell treatments for thinning hair.
Website:https://morehairnaturally.com/
Social Media:
Facebook: https://www.facebook.com/morehairnaturally/
Instagram: https://www.instagram.com/morehairnaturally
Youtube https://www.youtube.com/user/morehairnaturally
🎧 Listen to his success story on your favorite platform or listen on our main page: Spreaker
Rear Admiral (retired) John Palmer applies a wealth of professional experience to his consulting projects. A native of Lexington, Kentucky, he is a graduate of The Citadel, The Military College of South Carolina earning a Bachelor of Science degree in Business Administration. He is also a graduate of the Naval Postgraduate School holding a Master of Science degree in Systems Management (Acquisition & Contract Management) and the Columbia University Graduate School of Business Senior Executive Program.
John Palmer is owner of JT Palmer Enterprises, LLC—a South Carolina corporation. In this capacity he serves as an independent consultant (advising clients and associates on logistics and small business matters) and author (developing and writing multiple titles for his publisher (Fidelis Publishing-Nashville)). In conjunction with his authorship, Mr. Palmer serves as a public speaker to an array of civic groups throughout the southeast. He is also a frequent guest lecturer at colleges and universities including Columbia University’s (NYC) Graduate School of Business Advanced Management Program (AMP) for senior executives, the United States Naval Academy’s classes for Ethics and Moral Reasoning, and The Citadel NROTC’s soon-to-be commissioned Navy ensigns and Marine Corps second lieutenants. JT Palmer Enterprises is a certified Service Disabled Veteran Owned Small Business (SDVOSB).
From 2020-2023, John Palmer served as the inaugural Chief Executive Officer (CEO) of Sheltron, Inc. (formerly known as UVSheltron Inc.) located in Pontiac, Michigan. Sheltron consists of two divisions: EVSheltron designs and manufactures the rapidly deployable, mobile, customizable, multi-charger BoostHub—Electrical Vehicle Charging Stations and UVSheltron designs and manufactures ultraviolet light devices used for disinfection of rooms and objects of harmful pathogens as well as purification of air in common spaces. During his tenure Sheltron (and associated divisions) expanded product lines into air purification and EV infrastructure and experienced a seven-fold increase in units under contract/ordred in 2022.
Visit: jtpalmerenterprises.com
SOCIA MEDIA
LinkedIn: @JohnPalmer
Instagram: @John.T.Palmer
Twitter: @JohnPalmerBG2BW
🎧 Listen to her success story on your favorite platform or on our main page: Spreaker
A classically-trained singer, violinist, speaker, and writer, Jean Watson has touched the lives of thousands of listeners through her music and her compelling testimony of God’s healing grace. Based in Michigan, Jean maintains a full-time schedule all over the world. She feels a particular calling to the nation of Ireland where she hosts a daily radio show on United Christian Broadcasting Radio Ireland.
In addition to her radio show, Jean has appeared on The 700 Club, TBN's Praise The Lord, and other media outlets across the globe. In 2018, Jean completed her first book, “Everything Can Change in Forty Days” published by Seedbed Publishers. She is in high demand as a conference speaker and frequently ministers as a spokesperson for Prison Fellowship International.
No stranger to contemporary Christian music, Jean recently released her eleventh full-length album produced by CCM veteran Billy Smiley. She has been privileged to record with some of Nashville’s finest musicians, including Michael W. Smith, Phil Keaggy, Russ Taff, David Meece, Matt Slocum (Sixpence None The Richer), and Peter Furler of the Newsboys.
Visit jeanwatson.com
SOCIA MEDIA
Facebook: @jeanwatsonmusic
YouTube: @jeansviolin
Instagram: @jeanwatsonmusic
Spotify: @Jean Watson
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Jeroslyn is a Digital Journalist based out of Los Angeles but a proud NYC native. With a Bachelor's in Media and Communication from SUNY College at Old Westbury, Jeroslyn started her career by launching her own blog before going on to hold Writer and Editor positions with leading lifestyle and entertainment media outlets.
Jeroslyn currently works as a Writer/Host with Black Enterprise where she hosts her show
The Culture Shift, which is aimed at inspiring the leaders of tomorrow, and conducts interviews as part of their "Inside The Studio" series.
Jeroslyn lives by her mission to "Be Bold. Stand Out. And Make A Statement."
Visit linktr.ee/Jeroslyn
SOCIAL MEDIA:
Instagram: @jeroslyndiva
Twitter: @JeroslynDiva08
LinkedIn: @ Jeroslyn Johnson
TikTok: @jeroslyndiva
🎧 Listen to her success story on
your favorite platform:
Trista is the Owner/Founder of BTS Event Management as well as the lead designer and wedding/event planner. Born and raised in a small town in Wisconsin, Trista knew that her journey would not end there. She made the decision to attend the University of Arizona where her love for event coordination first originated. She began interning with a company that specialized in event management for non-profit organizations.
Trista was fortunate enough to land a position with the company and instantly became obsessed with the wedding and event industry. Soon after, she started BTS and hasn’t looked back since. This is her dream and she's proud to say, "I am responsible for having it come true!"
Visit btseventmanagement.com
SOCIAL MEDIA
Instagram: @luxurybybts
Facebook: @btseventmanagement
Pintrest: @btsevents
🎧 Listen to her success story on
your favorite platform:
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